A 360-Degree Approach to Customer Experience Now Possible Through Lucidya and Unifonic’s Strategic Partnership
Riyadh, KSA – Leading customer engagement platform, Unifonic, which enables businesses to engage with customers across their lifecycle journey, and AI-powered customer experience management (CXM) platform Lucidya have announced a strategic partnership during a signing ceremony at LEAP. Through this collaboration, Lucidya’s social listening, AI, and sentiment analysis will integrate with Unifonic’s conversational AI platform […]
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