Lucidya Announced as Official AI Partner at the 2nd Government AI Summit Abu Dhabi

Riyadh, KSA – 28, 2025 – Lucidya, the region’s leading AI platform for customer experience management, has been named an official AI Partner at the 2nd Government AI Summit in Abu Dhabi.

Lucidya joins a distinguished lineup of participating partners, including e&, IBM, and Salesforce, in a shared mission to advance AI innovation that enhances public services across the MENA region.

As part of the summit, Lucidya’s Chief Executive Officer and Founder, Abdullah Asiri, will speak on a panel titled “Harnessing AI to Enhance Citizen Experience in the UAE.” The session will take place on May 13 and will explore the role of real-time AI platforms in delivering smarter, more responsive, and more inclusive government services.

Commenting on his participation, Abdullah Asiri said, “As AI adoption accelerates in the public sector, the ability to localize intelligence and apply it meaningfully to citizen needs becomes a critical differentiator. Lucidya is proud to contribute to this conversation by offering technology that understands regional languages, sentiments, and priorities—and transforms that understanding into actionable insights for better service delivery.”

The summit will be held at The Ritz-Carlton Abu Dhabi, Grand Canal, bringing together government leaders, AI pioneers, and business decision-makers to explore how data-driven technologies are reshaping citizen experience, governance, and public sector transformation.

About Lucidya

Lucidya is a fully compliant, AI-powered unified customer experience platform (CXM) designed to support CX and Marketing leaders in large enterprises, governments, and SMEs across the Arab world. Through the transformative power of AI, Lucidya enables organizations of all sizes to turn raw data into meaningful interactions and actionable insights, allowing them to build human connections and drive real business impact, safely and securely. 

About the Government AI Summit Abu Dhabi

The 2nd Edition Government AI Summit Abu Dhabi is a key event focused on advancing AI adoption within the government sector. With a strong emphasis on innovation, collaboration, and digital transformation, the summit highlights how AI is enhancing citizen-centric services, improving efficiency, decision-making, and public engagement. Featuring experts, government leaders, and AI pioneers, the summit will explore how data-driven insights and real-time AI platforms are reshaping governance and improving the quality of life for citizens in the UAE.