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Expert reports and live control rooms built to drive faster, smarter decisions
Lucidya’s Professional Services combine Arabic-native AI and human expertise to decode sentiment, detect risk, and guide your teams to act with speed and confidence.
Lucidya’s Professional Services combine Arabic-native AI and human expertise to decode sentiment, detect risk, and guide your teams to act with speed and confidence.
Professional Reports combine Lucidya’s AI precision with expert interpretation to turn complex data into clear insights that guide confident decisions.
Reports tailored to your brand so every team gets instant, usable insights.
Arabic-native AI plus expert analysis for context-rich decisions.
20+ years of research expertise to reveal hidden risks.
On your schedule (from daily to on-demand) for real-time response.
Data from 30+ channels for a comprehensive market visibility in real time.
In-depth competitive intelligence that reveals opportunities at the right time.
Command Center combines Lucidya’s AI precision with expert oversight to deliver real-time dashboards that give teams full control over sentiment and performance.
Get enterprise-grade monitors and infrastructure at your HQ for 24/7 insights.
Track service metrics, sentiment, and media coverage in real time.
Instant alerts on spikes in sentiment, volume, or emotion.
See agent performance, queues, and CSAT feedback on one screen.
Tailor dashboards, alerts, and workflows to match your brand.
Daily analyst briefings turn monitoring into strategic, actionable insights.
Prove CX and brand impact with transparent, data-backed reports.
Translate complex data into clear strategies your teams can act on.
Cut guesswork with clarity on competitive and regulatory shifts.
Let expert analysts handle data so your teams focus on execution.
Spot early customer and market shifts to outpace competitors.
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Stay in sync with sentiment and conversations as they evolve to spot trends, detect shifts, and take timely action.
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Monitor brand health, experience metrics, and key perception indicators to ensure you’re always aligned with your audience.
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Assess the impact of emerging events, crises, or viral moments instantly, so you can course-correct with speed and confidence.
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Capture real-time reactions to policy launches and government initiatives to guide strategy and communication.
Stay in sync with sentiment and conversations as they evolve to spot trends, detect shifts, and take timely action.
Monitor brand health, experience metrics, and key perception indicators to ensure you’re always aligned with your audience.
Assess the impact of emerging events, crises, or viral moments instantly, so you can course-correct with speed and confidence.
Capture real-time reactions to policy launches and government initiatives to guide strategy and communication.
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Managed by in-house analysts, Professional Reports combine AI data with human insights for daily, weekly, or monthly executive-ready CX and reputation briefings.
Yes, Lucidya’s Professional Services team helps you design and implement physical command centers, custom dashboards, and analyst support as needed.
Beyond just reports, Lucidya offers analyst support, data storytelling, dashboard customization, strategic advisory, and on-demand research for CX, PR, or campaign teams.
Our in-house CX analysts and research experts interpret Lucidya’s platform data to generate insights tailored for executive, marketing, or public affairs audiences.
Absolutely. Whether it’s a campaign evaluation, crisis deep-dive, or reputation benchmarking, Lucidya’s team can deliver ad hoc or project-based reports when needed.
Yes. Lucidya’s team can conduct onboarding sessions, strategic CX workshops, or product training tailored to your department or industry goals.
We help ministries and public institutions track public sentiment, service satisfaction, and campaign impact with detailed reports and real-time advisory support.
Lucidya is the leading platform for customer experience management in the Arab World. With unique AI and NLU capabilities, this CXM platform is designed to give brands the power to deliver game-changing customer experiences anywhere in the region.
Lucidya is the leading platform for customer experience management in the Arab World. With unique AI and NLU capabilities, this CXM platform is designed to give brands the power to deliver game-changing customer experiences anywhere in the region.
Lucidya is the leading platform for customer experience management in the Arab World. With unique AI and NLU capabilities, this CXM platform is designed to give brands the power to deliver game-changing customer experiences anywhere in the region.
Lucidya is the leading platform for customer experience management in the Arab World. With unique AI and NLU capabilities, this CXM platform is designed to give brands the power to deliver game-changing customer experiences anywhere in the region.
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