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Data Sources and Historical Limits
Understand which data sources are available for each monitor type and how far back you can retrieve historical data.
Lucidya monitors conversations about your brand across multiple social platforms and sources. Different monitor types support different sources, each with historical data limits. This article explains which sources work with each monitor type and how far back you can request historical data.
What you need to know
Lucidya supports three monitor types for different listening needs:
- Keywords Monitor:Track keywords across public social content
- Public Account Monitor: Monitor specific public accounts, competitors, and brand visibility
- Managed Account/Channel Monitor: Manage your own brand accounts and channels
Historical Limits
A historical limit is the maximum amount of past data you can request from a source. Older data may not be available due to source policies, platform restrictions, or your Lucidya tier. Some sources offer unlimited historical data (Lifetime), while others limit requests to the last 30 or 90 days.
Data Sources By Monitor Type
Keywords Monitor
- X (Twitter) — Lifetime
- Instagram — Not supported
- Facebook — Up to 30 days
- TikTok — Last 30 days
- YouTube — Last 30 days
- News & Blogs — Since 2015 (as per your tier); 100 days for Licensed content
- TV & Radio — Last 30 days
Public Account Monitor
- X (Twitter) — Lifetime
- Instagram — Up to 30 days
- Facebook — Up to 30 days
- TikTok — Last 30 days
- YouTube — Last 30 days
- Snapchat — Up to 3 years
- Public Reviews — Lifetime
Managed Account/Channel Monitor
- X (Twitter) — Lifetime
- Instagram — Up to 90 days
- Facebook — Up to 90 days
- TikTok — Up to 2 years
Not supported for historical data: LinkedIn, WhatsApp, Intercom, Genesys, Email, Google My Business, and DMs (X, Instagram, Facebook)
For further assistance contact Lucidya Support.
Frequently asked questions
Each monitor type serves different use cases. Keywords Monitor focuses on public conversations and is subject to each platform's search availability. Managed Accounts connect to platforms via OAuth and may have stricter data retention policies. Public Account Monitor offers a middle ground, tracking specific accounts within each platform's data retention window.
No. Each source has a hard limit set by the platform or Lucidya's data retention policy. Once data older than the historical limit is no longer available, you cannot retrieve it. Plan ahead if you need historical analysis beyond 30 or 90 days.
For News & Blogs sources, your Lucidya tier determines how far back you can retrieve data. Basic tiers may have a 30-day limit, while higher tiers include data back to 2015. Direct messages and some managed channels are available only on specific plans. Contact your Lucidya account representative to discuss plan options.
No. Each monitor type is separate. If you want to track a source using a different monitor type, you must create a new monitor with the appropriate type.