How to Connect Your Google My Business Locations to Lucidya
Learn how to connect your Google My Business accounts to Lucidya and select the locations you want to manage from one place.
Connect your Google My Business account to Lucidya to manage all your business locations from one place. This is useful for businesses with many branches, such as banks, retail chains, or restaurants. Once connected, you can update location information in Lucidya instead of editing each location separately in Google My Business.
Before You Start
- You need the Owner or Manager role on the business in Google My Business. Both roles can use all Location Manager actions in Lucidya.
- You need access to the Location Manager in Lucidya. Ask your admin if you cannot see it under Settings.
- Your Google account email does not need to match your Lucidya account email.
Step 1 – Open Location Manager
Go to Settings → Location Manager, then click Add Account.
Step 2 – Choose an Account
- If you already connected a Google My Business account to Lucidya, select it from the list.
- To connect a new account, click Add Account under "Or authenticate new account."
Step 3 – Sign In to Google
Sign in with your Google account and approve Lucidya's access. You return to Lucidya automatically.
Step 4 – Select Your Locations
Your accounts appear with their businesses and locations listed underneath.
- Select an account to include all of its locations.
- To choose specific locations, expand an account or business and select only the ones you need.
Step 5 – Click Done
Your locations now appear in Location Manager, ready to edit.
For further assistance contact Lucidya Support.
Frequently asked questions
Yes. Click Add Account again and repeat the steps. Locations from all connected accounts appear in one list.
Yes. Click Settings on the Location Manager page, update your selection, then click Done.
The location appears only once in Location Manager, so there are no duplicates to manage.
The connection to that Google account has expired, and its locations no longer appear in Location Manager. Reconnect the account from Settings → Connections to restore them.