.svg){kind=logo}
How to Set Up a Benchmark on Lucidya
Learn how to use Lucidya's Benchmark feature to compare monitor or channel performance across time periods, types, or sentiment using standardized metrics.
Benchmarks allow you to compare monitor or channel performance across different time periods, monitor types, or sentiment directions. This article walks you through setting up a Benchmark for both Social Listening and Managed Channels.
Step 1. Access Benchmark
- Navigate to Monitors from the main menu.
- Click Benchmark.
You'll see two Benchmark types available:
- Social Listening
- Managed Channels
Each type has five configuration options, detailed below.
Step 2. Configure a Social Listening Benchmark
- Benchmark. select the comparison type:
- Monitor vs. Monitor: compare the performance of two or more monitors against each other.
- Time Period vs. Time Period: compare the same monitor across two different time periods.
- Positive vs. Negative: compare positive and negative sentiment within a selected monitor.
- Monitor Type: choose the type of monitor you want to benchmark: Keywords, Public Accounts, or Managed Accounts.
- Data Sources: determined automatically based on the Monitor Type selected.
- Select a Monitor: choose one or more monitors from your existing list. If you don't have a monitor set up yet, you can create one from this step.
- Time Range: select the time range you want the Benchmark to cover.
Step 3. Configure a Managed Channels Benchmark
- Benchmark: select the comparison type:
- Channel vs. Channel: compare the performance of two or more channels against each other.
- Time Period vs. Time Period: compare the same channel across two different time periods.
- Positive vs. Negative: compare positive and negative sentiment within a selected channel.
- Channel Type; currently supports Social channels.
- Data Sources: select the social media channel(s) you want to include. You can select more than one.
- Select a Channel: choose from your existing channels. If you don't have a channel set up yet, you can create one from this step.
- Time Range: select the time range you want the Benchmark to cover.
For further assistance, contact Lucidya Support.
Frequently asked questions
No. Benchmark type is selected first, and each benchmark run is scoped to either Social Listening or Managed Channels.
Keywords, Public Accounts, and Managed Accounts monitors are all supported.
Social channels are currently supported.
Yes. You can select one or more monitors or channels when setting up a Monitor vs. Monitor or Channel vs. Channel benchmark.