Lucidya completes fourth consecutive SOC 2 Type II audit, reinforcing its standing as the most trusted agentic CX platform in the Middle East and Africa

RIYADH, Saudi Arabia: Lucidya, the agentic CX platform that enables organizations to autonomously turn customer and market intelligence into real-time resolution and measurable business outcomes, announced the successful completion of its fourth consecutive SOC 2 Type II audit, maintaining an unbroken compliance record dating back to 2023. 

SOC 2 Type II is widely regarded as one of the most rigorous independent security standards available to technology companies. Unlike a point-in-time assessment, a Type II audit evaluates whether an organization's security controls have been consistently operating and effective over an extended period. Passing it four times in succession is a demonstration of institutional discipline, not just certification.

This milestone sits alongside Lucidya's recently acquired ISO/IEC 42001 certification for AI Management Systems and confirms that security, data protection, and operational excellence are the foundation of how the company builds and delivers its platform every day.

Lucidya's SOC 2 Type II compliance record since 2023 reflects a company that holds itself to external scrutiny by design.