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Lucidya has been named "Best New Enterprise AI Agent Platform, Saudi Arabia 2026" by The Global Economics Awards 2026, recognizing the company's work in bringing enterprise-grade AI agents into live customer operations across the Kingdom.
The Global Economics Awards evaluate organizations on innovation, market impact, and measurable performance. The recognition reflects Lucidya's focus on Agentic CX, where AI agents sense, understand, engage, resolve, and govern customer interactions autonomously,under enterprise controls.
The award is the fourth for Lucidya this year. The company was previously named "Best AI Agent MENA 2026" by International Business Magazine, "Fastest Growing AI Agent Provider MENA 2026" by World Business Outlook, and "Most Innovative AI Agent Provider, Saudi Arabia 2026" by Global Business Outlook.
Lucidya is expanding into new global markets with its Agentic CX Platform, helping organizations turn customer and market intelligence into autonomous, real-time resolution and measurable business outcomes. At the same time, the company continues to deepen its work with enterprise and government customers across its home markets.
With this recognition, Lucidya moves further into the global market as the reference point for Agentic CX.
For the full list of winners, check here:
https://awards.theglobaleconomics.com/winners/engineering-technology/
