X Capabilities and Limitations

X (Twitter) Capabilities & Limitations

A reference covering what Lucidya collects from X, supported monitor types, available engagement metrics, data availability windows, and platform-specific constraints to be aware of before setup.

Managed Account Listening

Datasource Capabilities

An overview of X Platform data source capabilities and limitations for the Managed Account Monitor.

Source of Data: Official API
Post Latency: Realtime
Historical Data Access:
- Since 2006
- All post types are collected in the Historical request
- All engagement metrics are collected in the Historical request for the last 30 days since the Monitor creation
Post Types: My Posts, Reposts, Quotes, Comments
Post Content Types: Text, Images, Videos, URL, Mixed Media

Metrics Availability

Lifetime (since post creation): likes count, comments count, quotes count, and reposts count.
Last 30 days only (relative to monitor creation): engagements count, views, profile visits, bookmarks count, and video metrics.

Engagement & Metrics Refresh Rate

Engagement Types (Realtime):

Reposts
Quotes
Comments
Posts/Mentions (engagements that happen to my posts)

Engagements Latency: Realtime (you see engagement posts as soon as they happen to your posts)

Account & Post Metrics:

Account Level Metrics (Realtime): Follows, Unfollows, Total number of posts
Post Level Metrics: Likes count, Comments count, Quotes count, Reposts count, Engagements count, Views, Profile visits, Bookmarks count
Video Metrics: Total videos, Video views, Watch time, Playback percentage (0%, 25%, 50%, 75%, 100%), Video completion rate, Average watch time, Video completions

Metrics Refresh Rate:

Account Level Metrics: Realtime
Post Level & Media Metrics: Refreshed every 2 hours (available for 30 days only)

Entity	Description	Entity Latency	Metadata	Metrics	Metrics Refresh Rate	Duration
Account	Represents the owned X account being monitored	—	Account username, Account display name	Followers, Unfollowers, total number of posts	Real time	Forever
My Post (Post, Repost, Quote, Reply)	Content published by the account owner	Realtime	Post permalink, Creation date & time, Media (Photos, Videos, GIFs, URL)	Likes, Reposts, Replies, Quotes, Total engagements, Views, Profile visits, Favorites, Video Analytics: Total videos, Video views, Watch time, Playback %, Video completion rate, Avg watch time	1–2H	30 days
Engagements to My Account (Post, Replies, Quotes, Reposts)	User engagements with accounts' posts published by the account owner. (Post = Mention)	Realtime	Author image, Author name & username, Post permalink, Parent post permalink, Post content, Creation date & time, Media (Photos, Videos, GIFs)	N/A	—	—
Author / Engager	Profile information for users who post, engage with, or mention the owned account	—	Profile URL, Profile image, Name & username, Followers / Following, Bio, Location, Joined date	Total Engagement	Real time	Forever

How to Set Up

To set up an X Platform Managed Account monitor, refer to How to Create a Monitor in Social Listening.

For further assistance, contact Lucidya Support.

Table of Contents

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Frequently asked questions

Can I monitor multiple X accounts in one monitor?

No. Each Managed Account Monitor tracks one account at a time. Create separate monitors for each account you want to track.

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How long do I have access to X engagement metrics?

Account-level metrics (followers, unfollows, total posts) are available forever and update in real time. Post-level and video metrics refresh every 2 hours and are only available for 30 days.

What kind of content does the X Managed Account Monitor track?

It tracks My Posts, Reposts, Quotes, and Comments, across text, images, videos, URLs, and mixed media content types.

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