Riyadh, Saudi Arabia – Lucidya, the region’s leading Arabic-native AI platform for customer experience management, has been named “Most Innovative AI-Driven Customer Engagement Platform – Saudi Arabia 2025” by the prestigious Business Pinnacle Awards.

This recognition celebrates Lucidya’s pioneering approach to customer engagement through advanced, Arabic-focused AI technologies. By enabling brands to unify fragmented data and generate actionable insights, Lucidya is helping reshape how organizations across the Middle East connect with their customers in real time.

This milestone comes during a period of strategic momentum for Lucidya, marked by new executive appointments in Q2 and the launch of an accelerated growth agenda across core markets. The award further underscores Lucidya’s expanding influence in the region’s digital economy and its commitment to delivering long-term value through AI-powered, customer-first innovation.

The Business Pinnacle Awards honor excellence across industries, including banking, technology, healthcare, finance, insurance, real estate, retail, startups, and logistics. For the complete list of winners, click here  https://thebusinesspinnacle.com/awards/.

About The Business Pinnacle Awards 2025

The Business Pinnacle Awards identify business enterprises that are committed to fostering thriving work cultures for their regional and global economies. The awards program also reflects the perseverance and credibility of its recipients, recognizing the best market players in the realm of their business. This program aims to motivate and bolster the confidence of business enterprises while advocating for business professionals across the globe.

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