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across every channel, giving you unmatched clarity to understand sentiment and uncover what audiences truly mean.
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We've been using Lucidya for about three years now, and it's been an outstanding experience across the board. We consider it the best local social monitoring platform out there. Their support team is incredibly responsive and always goes the extra mile to meet our needs. What really sets Lucidya apart is their commitment to continuous improvement. They roll out new features every year that help us work more efficiently and hit our targets. We've never even thought about switching providers, and we're thrilled to keep this partnership going strong.
I am truly impressed with the exceptional support provided by the Lucidya team. Over the past three years, Lucidya has become an indispensable part of our social media and marketing strategies. Their CXM platform consistently outperforms other market solutions in delivering unmatched accuracy and depth of data and providing invaluable insights into brand perception and market dynamics. It has transformed how we understand both our brand's position and the broader market landscape.
Lucidya has made a real difference for our team. They have given us clear insights into what our audience thinks and how they behave. Their social listening tool capabilities help us track how we're doing compared to others and spot new opportunities we might have missed. Thanks to their solutions, we can make confident decisions based on facts, not guesses. We've gotten better at staying ahead of competitors and fine-tuning our approach for optimal results.
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Unify media, social, and survey data so you can anticipate risks, track competitor innovation, and adapt strategies instantly.
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Monitor sentiment, track competitor moves, and uncover opportunities that help you make confident, data-driven decisions.
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Extend the power of your research with add-ons designed to uncover market trends, track competitors, and reveal new growth opportunities.
Get access to hands-on support, strategic consultation, and tailored reporting to help research teams turn market signals into product breakthroughs.
Unify media, social, and survey data so you can anticipate risks, track competitor innovation, and adapt strategies instantly.
Monitor sentiment, track competitor moves, and uncover opportunities that help you make confident, data-driven decisions.
Extend the power of your research with add-ons designed to uncover market trends, track competitors, and reveal new growth opportunities.
Get access to hands-on support, strategic consultation, and tailored reporting to help research teams turn market signals into product breakthroughs.
Why leading research teams choose Lucidya.
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Enable your teams with a unified customer experience inteligence platform built for Arabic-speaking audiences. With AI trained on 15+ local dialects, your service interactions connect naturally, understand real sentiment, and deliver insights that truly reflect your market.
Stay ahead with real-time analytics, sentiment tracking, and performance data across every touchpoint. Whether launching a campaign or handling a crisis, Lucidya gives you the clarity to move fast and make smart choices.
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Privacy is not an afterthought, it’s built in. Lucidya meets the highest data protection standards across the Middle East, EU, and U.S. Your data stays secure, your operations compliant, and your brand trusted.
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Lucidya unifies social listening, media monitoring, customer profiling, surveys, and engagement. This gives your teams one clear source of truth across the entire customer journey.
Lucidya shows how your brand stacks up in real time, tracking competitors, revealing whitespaces, uncovering untapped opportunities, and spotting trends early. That way, you’re always one step ahead, and never the one playing catch-up.
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Enable your teams with a unified customer experience inteligence platform built for Arabic-speaking audiences. With AI trained on 15+ local dialects, your service interactions connect naturally, understand real sentiment, and deliver insights that truly reflect your market.
Stay ahead with real-time analytics, sentiment tracking, and performance data across every touchpoint. Whether launching a campaign or handling a crisis, Lucidya gives you the clarity to move fast and make smart choices.
Privacy is not an afterthought, it’s built in. Lucidya meets the highest data protection standards across the Middle East, EU, and U.S. Your data stays secure, your operations compliant, and your brand trusted.
Lucidya unifies social listening, media monitoring, customer profiling, surveys, and engagement. This gives your teams one clear source of truth across the entire customer journey.
Lucidya shows how your brand stacks up in real time, tracking competitors, revealing whitespaces, uncovering untapped opportunities, and spotting trends early. That way, you’re always one step ahead, and never the one playing catch-up.
Lucidya analyzes customer conversations, competitor activity, and market signals to reveal emerging trends and whitespace opportunities. Teams can spot shifts early and act with confidence.
Absolutely. With real-time sentiment and behavior analysis, Lucidya identifies what audiences care about, how they feel, and how those preferences evolve across markets.
Lucidya transforms data from social, media, and survey channels into growth insights — helping teams discover new segments, test messaging, and guide market expansion strategies.
Yes. Lucidya’s Media Monitoring and Social Listening solutions keep you informed on competitor moves, market disruptions, and emerging industry narratives, so you can stay ahead.
Profiles build 360° views of customer behavior, preferences, and demographics. Teams can segment audiences, understand motivations, and tailor experiences to drive engagement and growth.
Yes. Lucidya integrates through APIs and data exports with CRMs, analytics, and BI platforms — ensuring insights flow directly into your decision-making systems.
Yes. Lucidya meets global and regional data privacy standards, including Saudi PDPL, GDPR, and SOC2. Data is encrypted and can be hosted regionally to ensure full compliance.
Lucidya is the leading platform for customer experience management in the Arab World. With unique AI and NLU capabilities, this CXM platform is designed to give brands the power to deliver game-changing customer experiences anywhere in the region.
Lucidya is the leading platform for customer experience management in the Arab World. With unique AI and NLU capabilities, this CXM platform is designed to give brands the power to deliver game-changing customer experiences anywhere in the region.
Lucidya is the leading platform for customer experience management in the Arab World. With unique AI and NLU capabilities, this CXM platform is designed to give brands the power to deliver game-changing customer experiences anywhere in the region.
Lucidya is the leading platform for customer experience management in the Arab World. With unique AI and NLU capabilities, this CXM platform is designed to give brands the power to deliver game-changing customer experiences anywhere in the region.
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