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and understand sentiment with 92% accuracy, giving you the power to truly connect with your audience.
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We've been using Lucidya for about three years now, and it's been an outstanding experience across the board. We consider it the best local social monitoring platform out there. Their support team is incredibly responsive and always goes the extra mile to meet our needs. What really sets Lucidya apart is their commitment to continuous improvement. They roll out new features every year that help us work more efficiently and hit our targets. We've never even thought about switching providers, and we're thrilled to keep this partnership going strong.
I am truly impressed with the exceptional support provided by the Lucidya team. Over the past three years, Lucidya has become an indispensable part of our social media and marketing strategies. Their CXM platform consistently outperforms other market solutions in delivering unmatched accuracy and depth of data and providing invaluable insights into brand perception and market dynamics. It has transformed how we understand both our brand's position and the broader market landscape.
Lucidya has made a real difference for our team. They have given us clear insights into what our audience thinks and how they behave. Their social listening tool capabilities help us track how we're doing compared to others and spot new opportunities we might have missed. Thanks to their solutions, we can make confident decisions based on facts, not guesses. We've gotten better at staying ahead of competitors and fine-tuning our approach for optimal results.
Track campaigns and activities in one platform with Social Listening, Media Monitoring, and Profiles.
Understand customer needs and analyze feedback with Social Listening, Media Monitoring, and Survey.
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Extend your core solutions with powerful enhancements designed to scale, adapt, and boost performance.
Access hands-on support, strategic consultation, and tailored reporting to extract maximum value from your data.
Track campaigns and activities in one platform with Social Listening, Media Monitoring, and Profiles.
Understand customer needs and analyze feedback with Social Listening, Media Monitoring, and Survey.
Extend your core solutions with powerful enhancements designed to scale, adapt, and boost performance.
Access hands-on support, strategic consultation, and tailored reporting to extract maximum value from your data.
Why customer-focused marketers choose Lucidya.
Ask an expert
Enable your teams with a unified marketing intelligence platform built for Arabic-speaking audiences. With AI trained on 15+ local dialects, your campaigns connect naturally, understand real sentiment, and deliver insights that truly reflect your market.
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Privacy is not an afterthought, it’s built in. Lucidya meets the highest data protection standards across the Middle East, EU, and U.S. Your data stays secure, your operations compliant, and your brand trusted.
Stay ahead with real-time analytics, sentiment tracking, and performance data across every touchpoint. Whether launching a campaign or handling a crisis, Lucidya gives you the clarity to move fast and make smart choices.
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Lucidya unifies social listening, media monitoring, customer profiling, surveys, and engagement. This gives your teams one clear source of truth across the entire customer journey.
Lucidya shows how your brand stacks up in real time, tracking competitors, revealing whitespaces, uncovering untapped opportunities, and spotting trends early. That way, you’re always one step ahead, and never the one playing catch-up.
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Enable your teams with a unified marketing intelligence platform built for Arabic-speaking audiences. With AI trained on 15+ local dialects, your campaigns connect naturally, understand real sentiment, and deliver insights that truly reflect your market.
Privacy is not an afterthought, it’s built in. Lucidya meets the highest data protection standards across the Middle East, EU, and U.S. Your data stays secure, your operations compliant, and your brand trusted.
Stay ahead with real-time analytics, sentiment tracking, and performance data across every touchpoint. Whether launching a campaign or handling a crisis, Lucidya gives you the clarity to move fast and make smart choices.
Lucidya unifies social listening, media monitoring, customer profiling, surveys, and engagement. This gives your teams one clear source of truth across the entire customer journey.
Lucidya shows how your brand stacks up in real time, tracking competitors, revealing whitespaces, uncovering untapped opportunities, and spotting trends early. That way, you’re always one step ahead, and never the one playing catch-up.
Lucidya unifies social listening, media monitoring, surveys, profiles, and engagement tools. Marketing teams can track brand health, optimize campaigns in real time, uncover trends, and personalize customer journeys to boost growth and loyalty.
Lucidya’s AI understands 15+ Arabic dialects with 92% accuracy. This ensures marketers capture real sentiment, craft authentic campaigns, and avoid misinterpretations that generic tools miss.
Yes. Lucidya monitors mentions, sentiment, and media coverage across social, news, blogs, and even TV & radio. Real-time alerts help brands respond quickly and protect reputation.
Lucidya measures engagement, sentiment, and reach across channels. Marketers can optimize campaigns instantly, benchmark against competitors, and justify spend with clear ROI metrics.
Absolutely. Lucidya identifies key influencers, tracks their impact, and detects emerging trends and hashtags. This helps brands stay ahead and maximize campaign reach.
Profiles unifies customer data into 360° views, enabling segmentation by demographics, behavior, or sentiment. This helps marketers deliver personalized campaigns that increase conversion and retention.
Yes. Lucidya connects with CRMs, campaign platforms, analytics tools, and more through APIs and exports, ensuring seamless adoption into existing marketing workflows.
Lucidya is the leading platform for customer experience management in the Arab World. With unique AI and NLU capabilities, this CXM platform is designed to give brands the power to deliver game-changing customer experiences anywhere in the region.
Lucidya is the leading platform for customer experience management in the Arab World. With unique AI and NLU capabilities, this CXM platform is designed to give brands the power to deliver game-changing customer experiences anywhere in the region.
Lucidya is the leading platform for customer experience management in the Arab World. With unique AI and NLU capabilities, this CXM platform is designed to give brands the power to deliver game-changing customer experiences anywhere in the region.
Lucidya is the leading platform for customer experience management in the Arab World. With unique AI and NLU capabilities, this CXM platform is designed to give brands the power to deliver game-changing customer experiences anywhere in the region.
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