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With 92% accuracy across 15 dialects, Lucidya offers unmatched depth in Arabic language understanding.
Our AI cuts through the noise to highlight key trends, so you're not buried in data.
Use logic-based flows to ask the right questions based on each respondent's answers.
Launch surveys in any language and share via link, QR, or embedded forms.
Skip the spreadsheets. See NPS, CSAT, and sentiment insights instantly with interactive visual dashboards.
Integrated with Lucidya’s Profiles (CDP) for deeper insights across the entire journey.
Improve service and retention by capturing honest feedback after key interactions.
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Get visibility into team sentiment and engagement to reduce attrition.
Understand evolving preferences and product-market fit before you build or launch.
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Embed surveys into any landing page to capture in-the-moment feedback.
Understand attendee experience, content value, and operational success to improve future events.
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Lucidya Survey combines customizable templates, Arabic-native sentiment analysis for open-text answers, and embedded survey options for maximum response rates.
Yes. Embedded surveys and post-interaction CSAT/NPS flows are fully supported.
Yes. All feedback can be connected to individual customer profiles for deeper insight.
Yes. Lucidya supports advanced logic paths, so each respondent only sees questions relevant to their previous answers—making feedback more accurate and contextual.
Absolutely. You can create multilingual surveys, including Arabic, and enable automated translations to instantly switch between languages.
Surveys can be embedded on websites, shared via QR codes, emailed, or even delivered through WhatsApp—ensuring you reach customers where they are.
Yes. Lucidya provides real-time monitoring of response rates, dropouts, and completions so you can optimize on the go.
Definitely. Lucidya uses AI-powered sentiment analysis—specially trained for Arabic—to uncover tone, themes, and emotion behind open-ended answers.
Yes. You can run Net Promoter Score and customer satisfaction (CSAT) surveys with follow-up logic and track performance over time.
Lucidya is the leading platform for customer experience management in the Arab World. With unique AI and NLU capabilities, this CXM platform is designed to give brands the power to deliver game-changing customer experiences anywhere in the region.
Lucidya is the leading platform for customer experience management in the Arab World. With unique AI and NLU capabilities, this CXM platform is designed to give brands the power to deliver game-changing customer experiences anywhere in the region.
Lucidya is the leading platform for customer experience management in the Arab World. With unique AI and NLU capabilities, this CXM platform is designed to give brands the power to deliver game-changing customer experiences anywhere in the region.
Lucidya is the leading platform for customer experience management in the Arab World. With unique AI and NLU capabilities, this CXM platform is designed to give brands the power to deliver game-changing customer experiences anywhere in the region.
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