Frost & Sullivan radar report: Lucidya named a leader in AI powered customer experience in MENA

Lucidya recognized as a leader in AI powered customer experience in MENA

Frost & Sullivan conducted an independent evaluation of CX technology platforms in the region. Their findings recognized Lucidya for its strong innovation and impact in advancing customer experience across MENA.

Independent. Data-driven. A clear signal of where the market is heading.

The report highlights Lucidya’s:

• Arabic-first intelligence that delivers accurate insight
• Unified CX suite that connects listening, analytics, and engagement
• Proven performance with leading enterprise and public-sector teams

This recognition reinforces that regional innovation can lead the market, and that understanding people deeply will always create better customer experiences.

Lucidya recognized as a leader in AI powered customer experience in MENA

Frost & Sullivan conducted an independent evaluation of CX technology platforms in the region. Their findings recognized Lucidya for its strong innovation and impact in advancing customer experience across MENA.

Independent. Data-driven. A clear signal of where the market is heading.

The report highlights Lucidya’s:

• Arabic-first intelligence that delivers accurate insight
• Unified CX suite that connects listening, analytics, and engagement
• Proven performance with leading enterprise and public-sector teams

This recognition reinforces that regional innovation can lead the market, and that understanding people deeply will always create better customer experiences.